Careers

Home Careers

Job Opportunities

Advance your career with a premier provider in security services. We seek committed individuals with a fervent dedication to safety and security. Our vibrant workplace offers exceptional prospects for personal and professional development. Whether you're a seasoned expert or entering the field, you'll find a welcoming home at Auxilium. Seize this opportunity to join our esteemed community.

Customer Service Supervisor

The role expectations are :
• Oversee the customer service team
• Train and manage customer service assistants and representatives
• Respond to customers’ queries, resolve problems and maintain both customer satisfaction & improve customer service delivery
• Develop and implement policies and procedures to deal effectively with customer requirements and complaints
• Co-ordinate and control the work of those within customer services departments
• Discuss customer responses with other managers with a view to improving the services delivery
• Plan and co-ordinate the out-reaching of help and advisory services to provide support for customers and users.
• Set customer satisfaction targets and work with the team to maintain these targets

Job Type :
Standard Occupational Classification (SOC) code: 7220
Salary Range :
£27,200-£29250 range per annum

Job Requirements:
Candidates are recruited with a variety of academic qualifications and/or relevant experience. There are no formal academic requirements for the candidates; however, those with professional qualifications in accountancy and relevant experience may be preferred. Applicants with the following attributes will be preferred: • Recent experience managing a range of support functions and demonstrating leadership skills, with the ability to improve organizational effectiveness and efficiency.
• Excellent communication, organizational, and administrative skills, including editing and a keen eye for detail.
• Ability to work both independently and as part of a team.
• Experience working in an environment where a strict level of confidentiality is of paramount importance.
• Excellent organizational skills, time management, and confident use of MS Office.
The applicant must prove that they can read, write, speak, and understand English to at least level B1 on the Common European Framework of Reference for Languages (CEFR) scale.

Accounts Managers

The role expectations are :
An Accounts Manager serves as the point of contact for all customer inquiries about the accounts they manage. Other duties and responsibilities an Accounts Manager may perform include: • Addressing customer needs and concerns and maintaining their account activities.
• Developing and managing business accounts.
• Taking responsibility for the efficient and effective operation of several business accounts.
• Monitoring and analysing invoices, bills, and accounting data, and preparing financial reports or statements.
• Preparing and presenting business and account updates to the company’s management and clients.
• Raising clients’ business concerns and needs with existing and new clients.
• Communicating with clients to address their concerns and resolve any conflicts.
• Following up with clients to ensure they are satisfied with the company’s services.

Job Type :
Accounts Manager
Range :
£

Job Requirements:
Candidates are recruited with a variety of academic qualifications and/or relevant experience. There are no formal academic requirements for the candidates; however, those with professional qualifications in accountancy and relevant experience may be preferred. Applicants with the following attributes will be preferred: • Previous experience managing a range of support functions and demonstrating leadership skills, with the ability to improve organisational effectiveness.
• Excellent communication, organisational, and administrative skills, including editing and a keen attention to detail.
• Ability to work both independently and as part of a team.
• Experience working in an environment where confidentiality is important.
The applicant must prove that they can read, write, speak, and understand English to at least level B1 on the Common European Framework of Reference for Languages (CEFR) scale.

Business Growth Manager

The role expectations are :
Auxilium Services are progressive and forward-thinking company in the Security Guarding industry, based in Dukinfield. As part of our ongoing growth, we need to increase our team to fill the following vacancies. Therefore, we are looking to appoint persons who relish challenges and have a desire to win as part of their work ethic. , we are looking to appoint a person who has substantial experience in the field of obtaining both new ad-hoc work as well as being able to represent the company in all matter relating to tender submissions and contractual negotiations. It is a senior role reporting to the Directors, being responsible for all matters relating to growth of the company core business activities in the Security guarding industry. Equally must have extensive knowledge of the industry and their experiences in previous roles will reflect this. Good education, excellent IT skillset, and a desire to succeed for which you be well rewarded not only in terms of salary but the total package overall, with the normal standard of car allowance/laptop/phone being provided. Must live with within easy commutable distance of our offices, will also be responsible for oversight and working of the Bid writer on all tendered and project work. Please submit your application stating the job role you are applying for

Job Type :
Business Growth Manager

Blog-Image

2024

EMPLOYEE HANDBOOK